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2009

Solution Focused Conflict Management in Teams and in Organisations
InterAction. The Journal of Solution Focus in Organisations, 1, 2, 11-25
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Solution Focused Brief Therapy with Persons with Intellectual Disabilities
J.M. Roeden, F.P. Bannink et al.
Journal of Policy and Practice in Intellectual Disabilities,
6, 4, 253-259
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Visitors, complainants, customers
Hoofdstuk in: J. Bertschler et al. Elder Mediation, A New Solution to Age-Old Problems (2009)
Seven Hills OH: Northcoast Conflict Solutions

Supermediators
www.mediate.com/articles/banninkF3.cfm

Building positive emotions in mediation
www.mediate.com/articles/banninkF4.cfm

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